rummy joy

rummy joy App support

Contact
+91 5269859512

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The rummy joy:

Q1: How to log in after installing the rummy joy?

To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number, which will authenticate your login. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To begin, ensure your internet connection is stable and strong. Wait for a proper signal, and then click on 'send OTP' - you can retry if necessary. If you still don't receive the OTP, use the app's live chat support system for assistance.

Q3: What should I do if I am not able to log in with my old number?

If you're unable to log in, try using your active phone number. If the number has changed, please send your updated KYC (Know Your Customer) details to our customer support team via email. This will facilitate the transfer of your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play seamlessly with the updated app. Once updated, you should be able to access the app without any problems.

Most Asked Questions Related To Withdraw In The rummy joy:

Q1: What is the minimum withdrawal amount in the rummy joy?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and bonus funds are not eligible for withdrawal. This means you can only withdraw the actual earnings from gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes adding your Aadhaar card, UPI credentials, and bank account information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process in 30 minutes to 3 hours. However, some users may experience delays in payment processing, requiring a wait of up to 24 hours. This can extend the overall completion time due to the lag in payment confirmation.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while playing with the bonus amount can be withdrawn. The bonus itself, however, remains non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry, as the money should be added to your wallet account within 24 hours. If you still encounter a problem, contact their care centre for assistance.

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